As the Corona Virus (COVID-19) continues to escalate around the world, we are writing to share our commitments to you, our Customers and Vendors.
The safety of our community- Customers, Vendors and Employees - is our primary concern. Our shop has an effective continuity plan, hygiene regimens and supply chain management in place to ensure business continues as usual and your parts are not interrupted.
Diamond Manufacturing, Inc. is an important part of many companies supply chain, especially as we serve industries like transportation and construction, each of which have an important role in our economy. Therefore, it is important that we continue to operate as seamlessly as possible and assist our customers in meeting their production requirements.
*Fare Collection Equipment/Urethane Trim Molds - We are open for orders and shipping. Our team is up and running at full capacity. We are ready to take your call. We answer our phones between 7 am and 3:30 pm CST.
Shipping/Pick Up - Our shipping department and couriers are working together to ensure our movement of products is unaffected.
Continuity Plan - Our employees are following strict hygiene guidelines and we have a robust continuity plan in place. We have restricted unnecessary travel, facility tours and customer visits for the short term and will review regularly during this fluid situation.
Effective Immediately - Visitors must complete a Mandatory Screening Questionnaire which requires a signature by the person each time they enter our facility. And "YES" answer becomes a NO ENTRY situation.
In the unlikely event that any risk is present which may cause a delay to any of your current or future orders, we will contact at the earliest opportunity. Please be assured that the safety of our staff, customers and vendors remains our main focus during this time.
On Fridays our office is only open 8am-2pm to accept calls and Urethane pickups.